Comments on: Darling admits 25m records lost

By: Neil

Neil — Thu, 22 Nov 2007 09:09:51 +0000

In 2001 my bank changed my PIN by mistake, when I couldn’t access my account, was informed that I was probably a fraud victim, and that computers were down so no way of checking. With no number for the bank it took about 10 phone calls to clear the problem up. What didn’t help was that I’d just had a loan of £10k put into the account. A ‘computer error’

In 2006, I didn’t get any gas bills – the gas company started sending my bills to the wrong address. By the time they got my address right they wanted to take me to court for non-payment. It took 10 phone calls over 1 year, being told it would be fixed each time, with an average of 20 minutes on hold, and writing to the CEO to sort. I changed my supplier, the gas company tried to block the transfer. A ‘Database error’.

In 2005 I had a new water meter. I started receiving estimated bills for over £1000 for a 1 bed flat. Apparently the meter used to live in a large building. On one occasion I spent an hour on hold to the water company to try to sort this out.

Computers and people make mistakes. What makes the database state scary to me is how these mistakes cannot be corrected in a reasonable time by anyone with any brains. Kafkaesque nightmare is a phrase that springs to mind.

By: terry

terry — Tue, 20 Nov 2007 19:42:39 +0000

So, the Minister concerned is already blaming someone else for this problem. Typical Nu Labour tactic – it’s everybody else’s fault but mine! I can take it then that the Minister responsible will not be resigning? Funny, I thought not! Shouldn’t be surprised, integrity is not part of this Government’s vocabulary. How about spin, lies and deceit?

By: Graeme Murphy

Graeme Murphy — Tue, 20 Nov 2007 19:29:51 +0000

Each disc has it’s own password so let me guess…

Andy + Pandy
Bill + Ben
Safe + Sound
Micro + Soft
Fire + Wall

By: revinkevin

revinkevin — Tue, 20 Nov 2007 18:39:30 +0000

Darling was still trying to spin that ID cards will be secure.

How long before he goes?

By: Murky.org » Records on 25million families lost

Murky.org » Records on 25million families lost — Tue, 20 Nov 2007 18:11:35 +0000

[...] s so much tosh, the biometric info is just another record in the database. Update 3: No2ID now has this story

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By: Insurance » Darling admits 25m records lost

Insurance » Darling admits 25m records lost — Tue, 20 Nov 2007 17:44:03 +0000

[...] admits 25m records lost
Posted in Uncategorized by on the November 20th, 2007

ID in the News wrote an interesting post today on Darling admi [...]